How 7cb Safeguards Your Account & Payment Details
Your privacy matters to us. This policy outlines exactly what data we collect, how we use it, and the security measures we have in place to protect your...
What Information We Collect and Why
When you open an account with 7cb, we collect information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, email, phone number, and banking details tied to JazzCash, Easypaisa, SadaPay and Raast. We also gather gameplay data, device information, and IP address logs to detect fraud and ensure fair play across our
slots, live casino tables and sportsbook. We never sell your personal information to third parties. Your data is stored on encrypted servers, and we follow Pakistan's data protection guidelines where local law permits. You have the right to request what data we hold about you and to ask for corrections or deletion, subject to legal retention obligations.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How to Contact Us About Your Data
Email Support
Send privacy queries to our data protection team at [email protected]. We respond within 48 hours with details about data access requests, corrections, or deletion options for your account.
Account Settings
Manage your personal information, communication preferences, and data-sharing settings directly from your account dashboard. Changes take effect immediately across all devices.
Legal Disputes
If you believe we've mishandled your data, submit a formal complaint to our legal team at [email protected] with details of the issue. We investigate all disputes thoroughly.
How We Earn Your Trust Through Data Transparency
SSL Encryption
Every login, deposit, and withdrawal on 7cb is protected by 256-bit SSL encryption. Your banking details for JazzCash, Easypaisa, SadaPay and Raast are never exposed in plain text.
Two-Factor Authentication
Enable 2FA on your account to add a second verification layer. We send codes to your registered phone number whenever there's a login from a new device.
Regular Security Audits
Our systems undergo quarterly penetration testing and security reviews by external cybersecurity firms to identify and patch vulnerabilities before they affect your account.
Data Retention Policy
We retain your personal data only for as long as necessary. Account deletion removes non-essential data within 30 days, though we keep transaction records for tax and legal compliance.
Staff Access Controls
Our support and technical teams access your data only when needed to resolve your issue. All internal access is logged and monitored to prevent unauthorized viewing.
Fraud Prevention Monitoring
We track suspicious account behaviour, unusual withdrawal patterns, and payment anomalies in real-time. If we detect risk, we verify your identity before processing any transactions.
How Our Privacy Policy Aligns With Your Account Experience
| Deposits & Withdrawals | The payment data you enter at signup is governed by the same encryption and verification rules outlined here. JazzCash, Easypaisa, SadaPay and Raast connections are tokenized—we don't store your full banking credentials. |
|---|---|
| Live Casino Tables | When you join a live table, your session data and chat messages are logged temporarily for security and dispute resolution. Video streams are not recorded unless you request a hand history. |
| Sportsbook Betting | Your betting history and odds selections are tied to your account ID and stored securely. This data helps us personalize your odds feed and detect account takeover attempts. |
| Slots & Gameplay | Spin history, win amounts, and play time are tracked for responsible account management and audit trails. Game providers receive anonymised session data but never your personal details. |
| Third-Party Integrations | We share minimal data with payment processors and game studios only to fulfil transactions and gaming services. Each partner agrees to the same privacy standards we enforce internally. |
| Cookie & Tracking | Our site uses cookies to keep you logged in and track your gameplay preferences. You can opt out of non-essential cookies, though core security cookies cannot be disabled. |
| Geographic Data | We verify your location to ensure you're in a supported region. This check happens once at signup and is refreshed during suspicious login attempts to protect account integrity. |